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A real team, not a chatbot.
A question about an order, an edit request, a delivery issue or simple curiosity: the Conte de Faits team replies personally, within 24 working hours.
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Smart form
Pick the topic of your request and the form adapts.
Depending on the subject, we ask for the right details so we can handle your message efficiently. No pointless questions.
Edit my draft for approval
Use the « Request an edit » button in the draft-for-approval email you received. Free edits cover mistakes on our side.
Gift to several children
Yes! Several secondary characters are possible. The main hero stays the child the book is being gifted to.
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