We have sent you an e-mail following your request to modify your proof. In this message, we summarized all your comments and will take them into account when updating your proof.
We will correct your book according to your comments. Some requests are free of charge when they are the result of an error on our part. Others require additional work on text, illustration or layout, which entails a one-off charge.
The single fee for all modifications is 14.90 € INCL. VAT.
Once your payment has been made, your changes are processed under 5 working days. A new proof will then be deposited in your personal space and you will receive an email to keep you informed.
The illustrated versions of the characters, whether cartoon, manga or any other artistic interpretation, can in no way reproduce to 100% the real appearance of the people photographed. Illustration includes a degree of stylization and staging designed to reinforce the magic of the story, respect the chosen theme and guarantee visual coherence throughout the book.
It is the customer's responsibility to provide usable photographs and accurate information concerning the characteristics of the characters, in particular the color of the eyes, hair and any element essential to the creation. Conte de Faits uses these elements as the basis for its illustrations.
When illustrations respect the information provided by the customer, a request for a «more faithful likeness» does not constitute a valid reason for free correction. Any request for graphic reworking intended to modify the style, expressiveness or resemblance level of the characters falls within the scope of chargeable modifications.
However, if an error attributable to Conte de Faits is found in relation to the information provided in the brief, this will be corrected free of charge.
